Emotional Intelligence (or EQ for short) is the ability to identify emotions (in both yourself and others), to recognize the powerful effect of those emotions, and to use that information to inform and help guide your and other’s behavior.

Read any employee review on Glassdoor.com or elsewhere and you’ll undoubtedly see a consistent refrain from current and former employees to management – “Be More Transparent.” You’ll also hear the same thing from advisory and corporate boards, albeit a bit more pointed: “Give us the full story damnit!”